FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

What if it doesn’t work for me?

At Sweatly™, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our product, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

Most orders are dispatched within 1-2 business days and shipping can vary depending on your location. As a general rule we follow this:

• Standard Delivery in Victoria, New South Wales and Queensland: Typically arrives within 2-5 business days of dispatch.

• Standard Delivery in South Australia, Western Australia: Typically arrives within 5-10 business days of dispatch.

• Standard Delivery in Northern Territory: Typically arrives within 8-12 business days of dispatch.

• Expedited Delivery in Victoria, New South Wales and Queensland: Typically arrives within 1-3 business days of dispatch

• Expedited Delivery South Australia, Western Australia: Typically arrives within 3-5 business days of dispatch

• Expedited Delivery Northern Territory: Typically arrives within 5-7 business days of dispatch

Have further questions? Contact us

How much is shipping? Where do you ship to?

We offer FREE shipping in Australia for orders above $50+. We also offer a flat rate of $4.95 for standard shipping and $12.95 for express anywhere in Australia.

If you can enter your address at checkout, we can ship to you.

Can you tell me more about your shipping process?

Orders are packed and shipped within 1-2 business days and our preferred carrier for shipments is Australia Post.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Find answers about our products

Products Information

What is the main purpose of the product?

Sweatly grip is used primarily as an effective way to combat sweating hands.

How much do I need to use?

Our formula is extremely effective meaning you will only require a 1-2cm sized drop rubbed into your hands.

Where are your products made?

  • SD alcohol 4
  • Silica
  • Methyl Glycol
  • Phenyl Trimeticone
  • Cyclomethicone

When should I apply it?

We highly recommend applying it 5-10 minutes prior to any activities that may cause your hands to sweat. Sweatly is similar to sunscreen in the sense that if you put it on after you've already started sweating, it's not going to be as effective.

How long does it last?

The effects of Sweatly can last anywhere from 30 minutes up to 3 hours depending on what sort of activity you are performing, for example;

  • For something like BMX riding, this may only last up to 30 minutes as it can be quite high intensity with a lot of contact from your hands to a grip

  • For general everyday use, this may last up to 3 hours as it is less intense and more than likely less direct contact with your hands